Thursday 19 September 2013

Bespoke, personalised and customised furniture

office furniture box


Everyone's furniture needs are different, and we know that you might need something a bit unique in your office, so we offer special and bespoke options to help you get exactly what you need. Whether you want a slight variation on an existing range, or a completely bespoke design made up specially for you, we can accommodate!

If you've seen a design you like, but need a non-standard size or finish, then we can arrange for a special to be made up for you. Assuming it's from one of our made to order ranges, we can make adjustments to suit your every need. These are ideal if you've got a unique office space that you're fitting out, and a standard size or style won't quite fit. Here are some examples of the sort of specials that we've done in the past:

  • Adding a special fly-over top on desk height storage so it sits flush with an unusual desk configuration
  • Moving or adding cable ports to accommodate unusual electrical equipment
  • Recessing leg panels to allow desks to be configured together without sacrificing mobility or legroom 
  • Adjusting dimensions to incorporate for an unusual space or requirement

These are some examples of what we've done in the past, but if you think you have a different requirement, or something that we might not have seen before, then just let us know and see how we can help you!

bespoke credenza
Bespoke Credenza Storage
bespoke reception
Special Bespoke Reception Counter
Alternatively, if you're looking for something completely unique then we also offer bespoke designs to suit any space or requirement. If you come to us with your ideas then we'll see what we can do to bring them to fruition! We've made some really spectacular bespoke items in the past, so whatever you're looking to do, just let us know and we'll work it out for you! Below are some examples of what we've made for customers in the past, to give you a feel for what's on offer:

Bespoke Boardroom Table
Bespoke Boardroom Table with Special Inlays

Any Finish to Suit Your Style

As you can see we can create some really beautiful designs for an executive suite, a boardroom or reception area - so if you get in touch with your requirements and ideas then we'll put together a design to show you how we can bring your visions to life! You never know what's available until you speak to us, so if you send us your requirements then we'll be more than happy to help! 

Monday 9 September 2013

Why do our customers come back to us, again and again...?

office furniture box


One thing that we really pride ourselves on is the regularity with which our customers come back to us again and again, year after year. Whether they need a top up on their existing furniture to accommodate growth and expansion, create a fresh style to revamp their office and head in a new direction, or simply just a few extra bits that they might have overlooked initially - our customers often come back to see what we can do again.

We always love pulling in new customers, but if they never return to us then we're left wondering 'what more could we have done'? Fortunately this isn't a problem we face often! Our customers are regularly delighted by how our sales team go above and beyond to help, and they come back again and again.

In our experience, a quality product range and competitive prices will attract new customers, and high levels of service will keep them coming back. The smooth ordering process makes it easy to place an order, and by having a personal point of contact allows you to remain fully updated on its progress. We're also completely up front about all delivery costs (there are none!), lead times and guarantees - so you don't get any surprises later on!

Most of our furniture has a guarantee of between one and five years, so if there are any slight issues later on then service calls and replacement parts can be arranged without any issues. This protects our customers in the longer term because, whilst issues are rare, moving parts on chairs and drawers etc are always subject to potential problems - and it's important that these are sorted quickly and without hassle for our customers.

If you have any queries about our guarantees, our customer service, or how we can help you to get the most out of your office then make sure you get in touch! We know you'll be delighted with our services, so get in touch and see how we can help you!

Monday 2 September 2013

Free Furniture Delivery!

office furniture box


furniture installationAt Office Furniture Box, we make sure we provide details of all of our prices up front, so you don't get any nasty surprises when you come to process your order. The most common 'surprise' that can be sprung on customers is the delivery charge, which can be quite substantial. Because of the bulky or heavy nature of office furniture products, large delivery costs can often be dropped on customers at the last minute, often when it's too late to back out of an order.

This is something that we wholeheartedly disagree with! We make sure that everyone is fully aware of our costs from the outset. Delivery to nearly all UK Mainland addresses is completely free - whether it's a single chair or a full office re-vamp. This is a tailgate delivery: so our driver will bring the furniture to your address, and then require you to assist with offloading. We will always be as helpful as possible, but the emphasis of this style of delivery is driver only! There are a few exceptions to our free delivery policy, and for these we rely on the customer to notify us of their location and we can work out a delivery price for them. We always keep these as sensible as possible, and notify the customer as early as we can so everyone is fully aware of all costs from the outset. We can also deliver to a shipping agent for you at no extra cost, so if you're buying to export then just let us know!

furniture delivery
At we're obviously aware that many of our customers may want some help beyond the tailgate delivery that we offer - particularly when it comes to assembling and positioning their furniture as well, and we're more than happy to oblige. We offer a full fit out service when needed to make sure that you're purchase runs as smoothly as possible. This is the quickest and easiest way for you to get your furniture. Our fitters will bring it to site for you, assemble your furniture and position it in situ for you. We'll also deal with the recycling of all packaging for you! We work out prices for this service based on each individual project, so all you have to do is get in touch for a quote. If you're working on a big project or a full office re-fit then we can often provide this service for free, but it all depends on the scale and location of the project. We always recommend getting in touch for a quote to see how we can help!